Return & Refund Policy

Commitment to Quality

At SICLYN, our mission is to offer you solutions that address and solve the very problems you're facing. We stand behind the effectiveness of our products and kindly suggest a usage period of at least 14 days to truly gauge their benefits. However, if you find yourself not fully satisfied after this period and within 60 days of your purchase, we're here to assist. Please reach out to us at support@siclyn.com for support under our 60-day money-back guarantee.

Order Cancellation Policy

For any modifications or cancellations of your order, please contact us within 24 hours. Beyond this period, changes may not be feasible as your order moves to processing. Cancellations made within the 24-hour window will be refunded within 7 business days.

60-Day Money Back Guarantee

Confidence in our products is key, and we encourage a 14-day trial to witness their impact firsthand. If satisfaction eludes you, you're covered by our 60-day money-back guarantee for returns post the 14-day period. Please note, shipping fees are non-refundable.

To initiate a return, reach out via our Contact Us page or directly at support@siclyn.com, including your Order Number or the purchasing Name and E-Mail for quicker processing.

Handling Damaged Items

Our commitment to quality extends to our packaging, ensuring products arrive in perfect condition. Should you receive a damaged item, please report it within 72 hours of delivery by emailing support@siclyn.com with a photo of the damage. We'll assess and work towards replacing your item at no extra cost. Note, we do not cover damage from normal wear and misuse.

Shipping and Delivery Insights

Delivering your order swiftly is our goal, though delays outside our control, like courier or customs issues, may occur. For delivery issues, please contact the courier directly. SICLYN is not liable for lost, stolen, or delayed parcels.

Correct Shipping Address

Ensuring the accuracy of your shipping address at checkout is crucial. Mistakes not reported within 24 hours may not qualify for resending or refunding.

Policy Updates

SICLYN reserves the right to update these policies at any time. By purchasing our products, you agree to the terms laid out in our most current Return & Refund Policy, embracing our dedication to solving your needs.